Last updated: 2025
At DM Airport Transfers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and store personal information submitted through our website and services.
1. Information We Collect
When you submit a quote or make a booking with DM Airport Transfers, we collect information including your name, contact details, journey information, and any special requests you may include.
2. How We Use Your Information
We use this information solely to match you with a licensed local transport provider and facilitate your travel request. Your data is never sold or shared with unrelated third parties.
3. Sharing With Operators
We securely transmit your booking information to a locally licensed private hire operator or hackney carriage driver. They will contact you to confirm the booking and finalise the journey arrangements.
4. Data Security
All data is stored securely in compliance with the UK GDPR and Data Protection Act 2018. We ensure appropriate measures are in place to prevent unauthorised access or misuse.
5. Operator Records & HMRC
We also keep a record of which operator or driver accepts your booking. This data is required for compliance with HMRC's Making Tax Digital (MTD) scheme. We may share this data with HMRC if formally requested as part of tax or regulatory investigations.
6. Data Retention
We retain your information only for as long as necessary to provide our services and comply with legal obligations. If you would like us to delete your personal information after your booking, please contact us directly at info@dmairporttransfers.co.uk.
7. Your Rights
You have the right to access, correct, or erase your data. You may also object to how we process your information. Please contact us with any questions or requests relating to your privacy.
8. Payments
DM Airport Transfers does not store any payment information on our servers. All payments are processed securely through third-party providers, and we do not have access to your financial details.
9. Updates to This Policy
This privacy policy may be updated from time to time. Please review this page periodically to stay informed about how we protect your information.
10. Contact
For any privacy-related queries, please contact: info@dmairporttransfers.co.uk